SAP C_BOSUP_90 : SAP Certified Support Associate - Incident Management with SAP BusinessObjects

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SAP C_BOSUP_90 Exam Syllabus Topics:

SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

1. What type of reports can be produced with SAP EarlyWatch Alert?

A) Reports with or without graphics
B) Reports exclusively with graphics
C) Reports exclusively without graphics
D) Reports with animations

2. In the Service Desk, how can you search for SAP Notes?

A) Via transaction SNOTE_SEARCH
B) Via transaction SAP_NOTE
C) Via transaction SNOTE
D) Via the Tab SAP Notes in the message

3. What is contained in an SAP EarlyWatch Alert report? (Choose two)

A) User's login and password
B) System configuration
C) Additional recommendations from support consultants
D) Performance overview

4. What should the partner do when receiving a new message from an end user?

A) Recommend to the end user to install the latest patch.
B) Forward it to SAP and advise the end-user of the current situation.
C) Call SAP Support for suggestions.
D) Undertake the support Level 1 and 2 tasks corresponding to primary support services.

5. What does component refer to when creating a message?

A) The component is an attribute that allows a classification from the application perspective.
B) The component is an attribute used to identify the system.
C) Components are part of data dictionary.
D) Components are part of a report.

Solutions: