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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Proposal, Pricing & Closing | 20% | - Creating SMB-focused proposals - Negotiation and closing techniques - Pricing models and licensing options |
| SMB Market & Customer Requirements | 25% | - Business and communication needs of SMB customers - Decision-making process in SMB organizations - Characteristics of SMB segment |
| Siemens SMB Solutions Portfolio | 30% | - Solution positioning and benefits for SMB - UC applications and collaboration tools - OpenScape Office and OpenScape Voice overview |
| SMB Sales Process & Opportunity Qualification | 25% | - Value-based selling approach - Qualifying customer requirements and budget - Identifying sales opportunities |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
Question 1
What are the advantages of the open source technology of the Digium's Asterisk products? (Choose two)
A. An open source VoIP PBX concept is independent from specific hardware manufacturers and from long term rigid contracts.
B. Partial open source code can be used by developers and integrators for customized end-user solutions.
C. Voice mail/auto attendant is a standard capability.
D. System administration is simplified by a single, centralized, user-friendly Web-based management tool.
Question 2
Which standards does Siemens follow when manufacturing its products? (Choose two)
A. Environmental Protection Agency
B. Going Green Agreement
C. Life Cycle Assessment (LCA)
D. Green IT balance
Question 3
What might happen if your prospects don't connect your solution to their unresolved business issues? (Choose three)
A. They are unlikely to buy your product or service without seeing how it resolves their business issues.
B. You'll damage the trust and rapport you've developed.
C. They won't prioritize your sale at the top of their action list, which will likely delay your sales cycle.
D. They might move the budget item that covers your category to buy another solution that clearly addresses a business issue.
Question 4
Which of the following is a global network of computers and computer networks all working to a common set of open communication standards?
A. Internet
B. Point-to-point
C. PBX
D. PSTN
Question 5
Which are the disadvantages of Asterisk-based products? (Choose two)
A. Small choice of telephones.
B. No pure IP offering in the SME segment.
C. No presence functionality available.
D. Lack of fax and ISDN support.
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: C,D | Question 3 Answer: A,C,D | Question 4 Answer: A | Question 5 Answer: C,D |


